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Top Questions to Ask a Car Shipping Company

Top Questions to Ask a Car Shipping Company

Top Questions to Ask a Car Shipping Company

questions to ask auto transport companyCar shipping can seem a little overwhelming which can cause some people to be reluctant for many reasons.  After all, you’re giving your car to a company and expecting it to reach the destination unharmed, which can be a difficult decision for many people. 

The good new is, although you may be hesitant to do it, car shipping isn’t nearly as scary as it seems, as long as you do your homework and choose a reputable company like ours.  Even if we aren’t the ones to take your vehicle to it’s final destination we still want to help.  Here are some of the important questions you’ll want to be sure to ask any car shipping company before handing over your keys. 

How long has the auto transport company been in business?

When talking to a representative at the car shipping company, you always want to be sure to inquire about their history.  They don’t need to have been in business since the Model T, but you don’t want a company that opened last month moving your car.  If you’re going to have an auto transport company move your car across the US, you’ll want to ensure that they know what they’re doing.   The company’s longevity of their proven track record can speak volumes.

What options do they offer to ship your car?

When it comes to shipping your car, you’ll want to know what options the company offers.  Most car shipping companies allow you to choose between open car shipping and enclosed car shipping.  You’ll want to do your research on the pros and cons of both options before making a decision, ensuring that you’re making the right one.  There are many other options to consider as well so be sure to compare before making a final decision.

How fast can they ship your car? 

Although they may advertise a fast delivery, not all car shipping companies will live up to their word.  It’s crucial that you know the exact length of time that it will take for your car to reach the destination and that you’re made aware of any delays.   If you have something urgent and have to get your car delivered to your destination within a certain amount of time, you should check with the company to ensure they can meet the deadline.  

Do their quotes include everything you need?

Often car shipping companies will give you a quote, however it’s very important that you find out if they include everything you need.  Make sure you read the entire agreement and don’t be scared to ask for clarification.  You don’t want to sign a contract, only to find out that there were hidden fees later on.  This can simply be done by asking the company for a list of everything that’s included in the quote

Do they provide customer support during the process?

This is a question that should be asked before you agree to anything.  Shipping a car is not an easy task and having a professional customer service team to support you along the way should be high on your list. A lot of companies won’t give you updates during the process.  Having communication between the customer and the support team make the process a lot more enjoyable especially if you have a deadline for the car to be at your destination. 

What’s the price?

Although this is a pretty standard question for most people to ask, it’s still important to have on this list.  However, although it’s important to know, price shouldn’t be your main concern. Car shipping companies can charge a wide range of pricing options with some being enticingly low, only to return your car damaged or delayed.  It’s always better to pay a little extra to guarantee a safe delivery of your vehicle than have to deal with your car arriving damaged. 

Big Sky Auto Transport has made the process of getting a shipping quote very simple.  If you need additional information or want an estimate from one of Big Sky Auto Transport’s service experts you can request an Instant Quote or call (406) 453-4590. 

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